Refund Policy
A Legal Disclaimer
We take pride in the quality of our acoustic panels. However, if you receive a damaged or defective product, we’re here to help.
Refund Policy - The Basics
Returns
We accept returns only for items that are damaged or defective.
You must contact us within 3 days of delivery with photos.
Items must be unused and in their original packaging.
No Returns for:
Custom or made-to-order items.
Damage caused during installation or misuse.
Requests made after 3 days of delivery.
Refunds
Approved refunds will be processed to your original payment method.
Refunds take 5 to 7 working days after approval.
We may reject returns that don’t meet our policy.
To Request a Return
Email us at artiqtone@gmail.com
Include your order number and photos of the issue.
Contact Information
If you have any questions about returns, refunds, or your order, please feel free to reach out to us.
Email: artiqtone@gmail.com
Phone: +91 73543-68130
Business Hours: Monday to Saturday, 10 AM – 6 PM
Address: Gwalior, Madhya Pradesh
We aim to respond within 1–2 business days.